Refund policy
Refund & Returns Policy
Thank you for shopping with us.
Returns
We do not accept returns. All sales are final.
Damages and Issues
Please inspect your order upon reception and contact us immediately at support@goldenrulebeauty.com if:
- The item is defective
- The item is damaged
- You received the wrong item
We will evaluate the issue and make it right.
Defective or Incorrect Items
If your product is confirmed to be deficient, damaged, or incorrect, you will be eligible for a full refund.
Refunds will only be issued in these cases. We may request photo evidence or additional information to process your claim.
Non-Returnable Items
As we do not accept returns, all items—including personal care goods, sale items, and gift cards—are non-returnable and non-refundable, unless they arrive defective or incorrect.
Refunds (if applicable)
Once we review and approve your claim for a defective or incorrect product:
- A full refund will be issued to your original payment method
- Refunds are typically processed within 10 business days
Please note that it may take additional time for your bank or credit card provider to process the refund.
Contact Us
If you have any questions or concerns about your order, please contact us at:
Email: support@goldenrulebeauty.com